Effective Date: 03/09/2024
Trenance Heritage Cottages (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us via our website.
1. Information We Collect
The only information we collect through our website is the personal data you provide via our contact forms. This may include:
- Personal Information: Your name, email address, phone number, and postal address.
2. How We Use Your Information
We use the information collected through contact forms for the following purposes:
- Responding to Inquiries: To address any questions or requests you make.
- Providing Services: To process and manage any services or information you have requested.
- Communication: To send you updates or responses related to your inquiry.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information only with:
- Service Providers: Third parties who assist us in operating our website and providing services, subject to strict data protection requirements.
- Legal Authorities: When required by law, we may disclose your information to comply with legal obligations.
4. Cookies and Tracking
Our website does not use cookies or tracking technologies to collect personal information. We only collect data through contact forms that you voluntarily fill out.
5. Your Rights
You have the following rights concerning your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, where applicable.
- Objection: You can object to the processing of your data in certain circumstances.
To exercise these rights, please contact us using the details provided below.
6. Data Security
We implement appropriate measures to protect your personal information from unauthorised access, use, or disclosure. However, please note that no online transmission can be completely secure.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page, and we recommend checking it regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Trenance Heritage Cottages,
Trenance Road,
Newquay,
Cornwall,
TR7 2HW
Phone: 01637 859496
Email: [email protected]
This Privacy Policy complies with UK data protection laws, including the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).